CONSULTING
SERVICES
Just as in investing, a systematic approach to sales and client service produces a wide range of benefits. Being more systematic will improve the efficiency of your staff, increase closing and retention rates, produce more accurate forecasts of business development and at risk accounts and provide a framework for evaluating your employees. A systematic approach also encourages the sharing of best practices across the employee base. Being systematic means more than just having a plan, it means constantly measuring progress relative to the plan and making the necessary adjustments over time.
Let Mill Pond do some quick forensics on your organizational design and practices and see if we might be able to identify some areas that would create immediate improvements. Having an experienced third party take an impartial look at how things are going often has substantial benefits.
COACHING
Do you have talented professionals that would benefit from additional training and development? Our small group and one on one coaching sessions can provide assistance with territory/book management, plan development, overcoming obstacles, building trust, improving the conversation with prospects and clients, managing a long sales cycle and generally increasing overall skill levels.